Customer management module

The Customer Who Came Back Is Worth Three New Ones.

Track customers, run loyalty programmes and manage credit accounts. SMS campaigns in Amharic and English, built into your Meda till.

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Customer management

Turn Every Visit Into a Customer Relationship.

Connect customer records, loyalty, credit and campaigns directly to the Meda till.

01

Customer records

Keep customer details and purchase activity together.

02

Loyalty programmes

Run loyalty programmes from connected customer records.

03

Credit accounts

Manage customer credit accounts alongside purchase activity.

04

SMS campaigns

Run SMS campaigns in Amharic and English.

05

Birthday triggers

Use recorded birthdays to trigger customer activity.

06

Repeat-purchase triggers

Identify repeat-purchase opportunities from customer history.

Connected customers

From First Purchase to the Next Visit.

01

Create the customer record

Connect the customer to the transaction at the till.

02

Track purchase activity

Keep purchases, loyalty and credit on the customer profile.

03

Trigger the campaign

Use SMS, birthday and repeat-purchase triggers.

04

Welcome the customer back

Recognise the returning customer from the connected record.

Loyalty and credit

Customer Activity Built Into the Till.

Keep loyalty, credit accounts and campaigns close to each customer transaction.

Customer records
Loyalty programmes
Credit accounts
SMS in Amharic and English
Birthday triggers
Repeat-purchase triggers

Turn More First Visits Into Repeat Customers.

Bring customer records, loyalty, credit and campaigns into Meda CRM.

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